The Berjaya Megamall is currently the most up-market shopping mall in Kuantan. Covering over 2 million square feet of retail, entertainment and F & B areas, the complex is anchored by Parkson Grand. A modern cineplex is operated by the Golden Screen Cinema Group (GSC).

The Kuantan retail industry is an expanding and thriving business. There is a consistent growth in population and living standard, with the demography reflecting a large medium income segment.

Currently, there are five shopping malls, serving the town's population and nearby areas like Pekan, Kemaman and Kertih in Terengganu.
Besides the malls, Kuantan has a fair number of retail players such as Mydin Wholesale, the Store, Giant Hypermarket, Kamdar and Aeon's Jusco. The Store Department currently pulls-in most of the local crowds to its two outlets in the town. The Parkson group with its Parkson Ria and Parkson Grand retail centres are equally attractive among shoppers.

Elsewhere, there are smaller outlets including the local chain, Pantai Selamat, Tunas Manja with its eight outlets, and Eng Hong's three stores. Filling the hypermarket niche include the likes of Giant, Tunas Manja and another local group, Nirvana. For convenience stores, you will find no less than 20 7-Eleven outlets and one Tesco Express to provide for your needs round-the-clock.